Visitor
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1 Message
Outage (?) Map shows outage message says none
Internet and tv out for 4 days - map still shows outage but messages now say issue with modem signal
several neighbors reported same issue
cant get appointment for 2 days! Help!
Visitor
•
1 Message
Internet and tv out for 4 days - map still shows outage but messages now say issue with modem signal
several neighbors reported same issue
cant get appointment for 2 days! Help!
EG
Expert
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111.2K Messages
2 days ago
The concern is not "Community Center / Guidelines" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBrianH
Official Employee
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1.4K Messages
2 days ago
0
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user_p0eqjt
Visitor
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3 Messages
2 days ago
Weve been having issues for a month now. internet went down a month ago for a whole week, they canceled 2 different appointments saying "we fixed it" remotely, and service has been garbage ever since. 2mb download speeds, internet dropping out every few minutes, and no customer service to be found. Ridiculous. Weve got ATT fiber scheduled to be here in 3 days. Clearly they have a massive failure somewhere as this isnt a localized issue. North GA here.
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