psp1221's profile

New Poster

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1 Message

Sun, Oct 25, 2020 7:00 PM

Outage map says our power is out but the power is now down, Why is the internet down > 24 hours!

Due to fires, some parts of the state have power shutdowns.

But not for 30 miles in each direction from me.

The outage map says our power is out but the power is now down.

 

So, why is the internet down over 24 hours!?

Responses

jav6joev

Bronze Problem Solver

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2.1K Messages

8 m ago


@psp1221 wrote:

Due to fires, some parts of the state have power shutdowns.

But not for 30 miles in each direction from me.

The outage map says our power is out but the power is now down.

 

So, why is the internet down over 24 hours!?


Maybe your residential power source is different than that of the local Comcast network.

ComcastAmira

Official Employee

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2.3K Messages

8 m ago

Hello @psp1221, thanks for reaching out to us through Forums. I am happy to hear you're safe but apologize that the service was not working. We would be more than happy to assist you with further looking into this. To confirm first, are you still experiencing trouble with your service? 

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