Visitor
•
1 Message
Outage issue
We have had no internet connection in Ckearview Estates, Yardley, PA, 19067. It is past 7 pm and the last update said the issue would be resolved by 540 pm. The status on the app still shows 540
pm. By when willl the issue actually get resolved?
EG
Expert
•
120K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityBenny
Official Employee
•
1.7K Messages
1 hour ago
@user_zan5vc Thanks for adding a post to the forum. Delays are not expected, but can happen. When they do, the best is to ensure you're signed up for the notification list through the Status page here https://www.xfinity.com/support/articles/check-service-outage. The page is updated by the local techs on the ground, and is the same page agents use to check the current status. It is great for checking the latest info, and the notification list will notify customers immediately when service is restored.
0
0