2 Messages
Outage information
I live in Garden City, Ga and have not been able to get any outage map information. The lines have been down for a week now and the app says there are no service disruptions in my area. I get texts saying they are working on repairs and about free hotspots but that’s it.
XfinityJoe
Official Employee
•
513 Messages
16 days ago
Good morning, @user_uosmzr We appreciate your continued patience while we work to restore service. Any time frame given is only an estimate as additional issues may be uncovered as we work to make repairs. The XFINITY Status Center is the best place for updates. You can also request a credit for the downtime in the service center once services are restored. You can access the status center here:
https://www.xfinity.com/support/status
0
0