Visitor
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1 Message
Outage in La Porte, Indiana since yesterday. Looks like the cable is not connected at the pole. Unable to talk to a live person.
Outage in La Porte Indiana since yesterday. Unable to get a live person on the line. Been with Comcast for many years, but after this is resolved I am ready to switch to more reliable internet service provider. The outage map shows only our home as out. VERY POOR SERVICE FOR LONG TIME CUSTOMERS!!
XfinityChelseaB
Official Employee
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2.3K Messages
9 hours ago
Hello @user_hqpdh3, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help with your interruption concern. I will need to pull up your account to get more information on whats going on. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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