Outage in Houston and no one has come to fix

So we had bad storms last Thursday, 5/16. Since then, my lights have been restored, trees have been cleared, even my roof has been fixed. But hmmm, still no internet! I have not seen any xfinity technicians in the area working on our internet box that was damaged. This is quite concerning as the whole city has recovered quite a bit, but our internet has not been back. And I can't even get through to an agent to get an update.