Visitor
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3 Messages
Outage in Brunswick, MD
There’s an outage AGAIN. I demand credits in my monthly bill. This is ridiculous. No way to contact anyone, first you give an estimate to restore and then it changes to “as soon as possible”. I pay over 250/month for this [Edited: "Language"] service. I am
seriously considering canceling. And you better not even mention a “termination fee”. Do you people even care?
Accepted Solution
XfinityAbel
Official Employee
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409 Messages
15 hours ago
Thanks for taking time to post on our Xfinity Community Forums page, @user_xq64j6. Sorry to see you are being affected by a service interruption, I know how important it is to have a reliable connection. Our support article has information on how to track and also receive credits for service interruptions. Let me know how that helps.
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