1 Message
Outage in Bellevue WA
Our internet and tv have been down for 2 days now. There’s no status update and no information about what is happening. Is there a way we can be informed about the eta or at least the cause? This is extremely frustrating to be left in the dark.
XfinityThomasB
Official Employee
•
1.9K Messages
11 months ago
Hello user_0x6qv5
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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