Visitor
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1 Message
Outage in Bellevue WA
Internet has been out since morning, and the outage map briefly had a listing for "unplanned outage" in our area but not since the last couple of hours. How do I get this resolved?
Visitor
•
1 Message
Internet has been out since morning, and the outage map briefly had a listing for "unplanned outage" in our area but not since the last couple of hours. How do I get this resolved?
CCTyler1
Problem Solver
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409 Messages
4 years ago
Hello there, and good morning! Thank you for bringing this interruption to our attention through our Forums, and thank you for your patience while awaiting our response. I know just exactly how important your in-home network can be, so I will be happy to investigate this further. Are you still experiencing any service issues? Rest assured; you're with the pros, and our Digital Care Team of corporate Specialists are here, every step of the way!
Can you please send us a private message, including your full name, and your full address? You can do so, by clicking on the chat icon, in the top right hand corner of your screen, and once you click on that icon, you should be able to search "Xfinity Support", which should then give you the ability to send us a message. Thank you in advance, and I look forward to speaking with you!
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