Outage in 33324 February 20 at 9am

Jaleesa Thanks for posting on our Community Forums. There are various factors that can cause an area-wide interruption, and our maintenance teams and technicians work as quickly and safely as they can to have services restored. Unfortunately, we don't have the ability to check a log for a zip code to provide the number of events in a year, but things like weather, car accidents, power issues, etc. can impact our network at times. For most businesses, they would go with our Comcast Business services instead of residential internet. Even these accounts can still be impacted by interruptions, but we also have options like the Storm Ready WiFi devices to have as a backup plan when issues arise. You can also use our Xfinity app or website to request a credit for the time services were down through this link.