Outage effecting residence outside of "outage" area

user_kym52e Hello and thank you for reaching out via our Xfinity Community Forums. I would be happy to take a look at the work that is being done in your area to resolve this service issue and see how I can help. To get started, please send our team a Direct Message with your full name, the name listed on the account (if different), and the service address associated with your account. 

 

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