U

Visitor

 • 

1 Message

Saturday, April 26th, 2025 8:12 PM

Outage Documentation

Hi there is an outage at my address and I need documentation confirming this please. I work from home and it has affected me. I cannot get through to a live person. Very frustrating 

Official Employee

 • 

76 Messages

9 days ago

Good afternoon user_6zsb2k! I can absolutely understand the importance of internet these days, working from home myself. I have added some information where you would be able to see if there is an interruption in your area. Another way to view this information would be on the Xfinity App. If you do have the app downloaded already, when you go to the Wi-Fi tab if there is an interruption it will display on that screen as well. Let me know if this helps. 

 

forum icon

New to the Community?

Start Here