Hey there, I apologize for the experience! You can keep updated on resolution times and sign up for text updates through the MyAccount app. To assist you further please send me a private message and include your full name and service address. Send me a private message by clicking my profile name (ComcastEva), and then click "Send a message".
XfinityEva
Official Employee
•
1.8K Messages
4 years ago
Hey there, I apologize for the experience! You can keep updated on resolution times and sign up for text updates through the MyAccount app. To assist you further please send me a private message and include your full name and service address. Send me a private message by clicking my profile name (ComcastEva), and then click "Send a message".
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