Hello @Gnote1111, thanks for reaching out to us on our Forums page. I'm sorry to hear about the service interruption you experienced and would love to further look into a credit for the downtime you experienced. Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
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ComcastAmira
Official Employee
•
2.3K Messages
8 m ago
Hello @Gnote1111, thanks for reaching out to us on our Forums page. I'm sorry to hear about the service interruption you experienced and would love to further look into a credit for the downtime you experienced. Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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