Visitor

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3 Messages

Friday, March 20th, 2026 10:36 PM

Outage credit issue

Hello, last week I had three different instances of outages, including all of Tuesday, parr of Wednesday, and another outage Friday, but I was only able to claim one credit. Please assist me in receiving compensation for all of the outages.

Thank you. 

testing

Oldest First
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Official Employee

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2.4K Messages

10 hours ago

Hello user_1859d0 thanks so much for reaching out here via our Xfinity Forums! When requesting these credits, were you suing our Xfinity Assistant or going through the Xfinity Status Center?

 

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