Outage compensation

Hello, how is compensation being handled for the expected outage today, Feb 16? Notification has been provided per the following, 

Hi, it's Xfinity Assistant.

As a reminder, we'll be doing work to enhance the network in your area starting tomorrow, 02/16. Work will begin early in the morning and our teams will work as efficiently as possible to finish within the day. You can expect service outages at CONFIDENTIAL during this time. We appreciate your patience and will text you when work is complete.

Learn more at xfinity.com/network

Txt help or stop

Msg&DataRatesMayApply

 so far Internet has been out since 2AM ET. It is currently 11A and still out. Thank you.