Visitor
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1 Message
Outage AGAIN
All of my services have been out for just about 10 hours and no updates have been provided. Estimated time of restoration has been ASAP since this morning. What is the problem and when will it be fixed?
Visitor
•
1 Message
All of my services have been out for just about 10 hours and no updates have been provided. Estimated time of restoration has been ASAP since this morning. What is the problem and when will it be fixed?
XfinityEva
Official Employee
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2.5K Messages
15 hours ago
@user_x0a29y We're sorry to hear you are still missing your Xfinity services. There may be additional work involved in restoring your services. Once a time/date has been provided by our service team the updates will reflect this.
If you've registered your mobile phone number for texts from Xfinity, you get text messages for certain outages. You also get an estimated time to fix, periodic updates, and a final message when the services are fixed.
Additionally, you can text OUT to 266278 (COMCST) to check for outages in your area. Data and messaging rates may apply.
You can also choose the option to Text me with updates to get a text message update as soon as your Xfinity services are fixed for the account you’re signed in under.
Please see more at: https://www.xfinity.com/support/articles/check-service-outage
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