1 Message
Outage after power loss
Unable to connect after power outage. Gateway blinking white (or blue). Out for over 12 hours.
1 Message
Unable to connect after power outage. Gateway blinking white (or blue). Out for over 12 hours.
XfinityRaul
Official Employee
•
1.5K Messages
6 days ago
Hello, @user_bzhpx2. I'm sorry to hear you're unable to connect after a power service interruption. I would be more than happy to review your account to see what's being done to restore your services.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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