1 Message

Monday, April 11th, 2022 12:59 AM


Out of Footprint

​The new address I am putting a home offer in on services say not available "out of footprint", but both neighbors have service available.​

Official Employee


927 Messages

1 year ago

Hi, @wreeseman. Thank you for considering taking our service with you on your home search. I'll be glad to double check the location to ensure you get the most updated information. I ask that you reach out privately, so we can cover the details. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can search for "Xfinity Support" to compose your direct message. Please add your full name, current service address to help us locate your account, and the new address as well. Let me know if you have any questions.

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