Visitor
•
3 Messages
Our xfinity cable box lid broken
“Hello, the cable cover/box on the outside of my house is damaged and exposed. I’d like to request a repair or replacement to keep the wiring protected
Visitor
•
3 Messages
“Hello, the cable cover/box on the outside of my house is damaged and exposed. I’d like to request a repair or replacement to keep the wiring protected
EG
Expert
•
116.9K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityRichard
Official Employee
•
3.1K Messages
2 hours ago
Hi there, @user_ahfgbt ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. Thank you for reporting the damaged Xfinity box. Please be assured you reached the right person to assist you and get a ticket opened to have that box fixed. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0