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1 Message

Friday, February 20th, 2026 4:47 AM

Original remote control to my TV is lost

I just received my Xfinity TV box, but I don't have the original remote control to my smart TV, so I can't get to my TV settings 

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Official Employee

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3.3K Messages

3 hours ago

 

Hello, user_zmbzat! Thank you for choosing Xfinity, and welcome to the forums, we’re really glad you’re here! If you need a new Xfinity remote, you’re always welcome to stop by any nearby Xfinity Service Center to pick one up. Our team there can help you get exactly what you need.
If visiting a store isn’t convenient, we can also arrange to have a remote shipped to you (please note that a shipping fee may apply).
Just let me know what works best for you. I’m here to help!

 

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