Hello @user_a5f036! Thank you for reaching out to us here via our Forums page. We would be happy to help you order any replacement equipment on your account. Can you please DM us to start?
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
@XfinitySelena hi Selena a few weeks ago my Xg1v4 box went bad and had a tech come out and replaced it with a older style non uhd box he said he didn't have any Xg1v4 boxes with him. I want the Xg1v4 like I had before can you send me one ?
CCSelena
Problem Solver
•
892 Messages
3 years ago
Hello @user_a5f036! Thank you for reaching out to us here via our Forums page. We would be happy to help you order any replacement equipment on your account. Can you please DM us to start?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_a5f036
Visitor
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2 Messages
3 years ago
I have done this.......
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