Order worklisted

I scheduled to move my service to my new address on November 8th, and it says my order has been worklisted and to contact the worklist helpdesk but no number to call.

I got a voicemail from Comcast but the representative was muffled and I couldn't hear the number to call back.

Can I resolve this issue here or is there a number for me to call?

Responses

XfinityShawn

Official Employee

•

1K Messages

28 days ago

user_dft638 Our team can definitely help you wuth your transfer concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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Customer Service

user_dft638

Order worklisted

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