Order was “ worklisted”

I am trying to schedule my internet to be transferred with my move on the 28th and it says my order was worklisted and to contact help desk. What should i do?

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XfinityBrianH

Official Employee

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924 Messages

29 days ago

user_12lguz Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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user_12lguz

2 Messages

@XfinityBrianH it won’t let me send you a DM .

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29 days ago

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Again

Expert

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31K Messages

@user_12lguz

Don't send it to Brian, send it to Xfinity Support.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

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29 days ago

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Customer Service

user_12lguz

Order was “ worklisted”

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XfinityBrianH

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