@user_f81c96 Thanks for bringing your concerns to our attention.
Have you checked the email address associated with your account for the tracing number?
Our Xfinity App is free to download and shipping details are also sent there.
You can use xfinity.com/username to locate your Xfinity username and http://www.xfinity.com/password to reset your password if needed. Please let us know if you're able to see the details.
XfinityKei
Official Employee
•
2.3K Messages
2 hours ago
@user_f81c96 Thanks for bringing your concerns to our attention.
Have you checked the email address associated with your account for the tracing number?
Our Xfinity App is free to download and shipping details are also sent there.
You can use xfinity.com/username to locate your Xfinity username and http://www.xfinity.com/password to reset your password if needed. Please let us know if you're able to see the details.
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