@user_xkio90 did you receive an order confirmation via email? This should have all the information needed to track your order status, as well if equipment is being shipped. Here is a great article that goes over what you can do with your Xfinity ID before the activation of service: https://www.xfinity.com/support/articles/pre-activation-benefits
Hello, user_o0znra! Thank you for reaching out. Can you share a bit more information about what is happening? Our team is here to help. Thank you!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJustinC
Official Employee
•
1.8K Messages
3 months ago
@user_xkio90 did you receive an order confirmation via email? This should have all the information needed to track your order status, as well if equipment is being shipped. Here is a great article that goes over what you can do with your Xfinity ID before the activation of service: https://www.xfinity.com/support/articles/pre-activation-benefits
2
0