Visitor
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2 Messages
order status
I have order # [Edited: "Personal Information"]
until now I don't receive any thing
when I get it ? and what carer ?
I don't receive any thing on my email ( order detail or tracking number )
it's about xfinity wifi post pods
[Edited: "Personal Information"]
XfinityJon
Official Employee
•
193 Messages
6 days ago
Good afternoon egy. I would be more than happy to look into this for you. I would need some additional information in order to review this further.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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