Visitor
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1 Message
Order Status
I ordered equipment over a week ago. Still no confirmation, or any communication at all. Equipment has not arrived. I can't figure out how to check the status. At some point you would think I could ask a LIVE PERSON!!!
XfinityAlfonso
Official Employee
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1.6K Messages
1 year ago
Hello there @geoa we'd love to assist in getting that new equipment to you. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, then entering “Xfinity Support” in the “To” section. Please include your name and address, and we'll be happy to help.
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