New Poster
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1 Message
Order status
I upgraded my internet speed a week ago on 2-7-21 .. I was told that i'd get an email once the new modem and tv box was shipped. How much longer until it's shipped?
New Poster
•
1 Message
I upgraded my internet speed a week ago on 2-7-21 .. I was told that i'd get an email once the new modem and tv box was shipped. How much longer until it's shipped?
CCAbbie
Problem Solver
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1.4K Messages
4 years ago
Hello, and thanks for reaching out to us on Xfinity Forums! I am sorry to hear you still haven't received your new equipment. You would usually get that email within a couple of days, so I would like to look into this for you.
Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”
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