1 Message
Order Status for xFi Gateway/Router
Hello,
Could you please let me know the status of Order that I placed for new xFi Gateway/Router?
It has been several days since i placed this order and no updates has been provided yet on this.
I haven't received any email or text when i placed this order as well.
Thanks
Gopal
[Edited: "Personal Information"]
EG
Expert
•
110.1K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityLinda
Official Employee
•
1.8K Messages
1 year ago
Thanks for connecting with us here, @user_wfc69y. We would be happy to help with an update on the new Gateway. In order to do so, please send us a Direct Message with your full name and address. We look forward to your reply.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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