Visitor
•
1 Message
order number [Edited]
I have
order number [Edited: "Personal Information"]
I need tracing number
when I receive it
Visitor
•
1 Message
I have
order number [Edited: "Personal Information"]
I need tracing number
when I receive it
XfinityAdrienne
Official Employee
•
1.3K Messages
10 months ago
Good Morning, egy! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We would be happy to share any updates with a tracking number for you, and share when delivery can be expected. Can you please send us a DM to get started?
Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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