1 Message

Saturday, September 21st, 2024

Closed

Order new service/new construction home not listed in billing system

All

Trying to order new service at new construction home.

Have a "HS" ticket opened and provided our home purchase agreement with the new address listed.

I am still not able to order new services at this location.

Any help with getting these services setup would be greatly appreciated.

Oldest First
Selected Oldest First

Official Employee

 • 

2.5K Messages

1 year ago

@user_0f9nl0

 

Thanks for reaching out to us I'll be happy to look into your ticket for serviceability to see if there's any updates

 

To get started go ahead and send me a direct message

 

To send a direct message:

Click "Sign In" if necessary.

Click the "Direct Message" icon in the upper right - it looks like a chat bubble

Click the "New message" (pencil and paper) icon just to the right of Conversations

Type "Xfinity Support" in the "To:" line - do not use the Employee's name!

Type your message in the text area near the bottom of the window

Press Enter to send it

 

forum icon

New to the Community?

Start Here