Visitor
•
1 Message
order confirmation
I placed an order online and scheduled a time for the Internet package and got a confirmation number but never got an email confirmation. I also created an account, but I am not able to login, it says I do not have full access.
XfinityThomasA
Official Employee
•
3.5K Messages
8 months ago
Thank you for choosing Xfinity, user_u3ivit! Let's take a closer look at your order and ensure you're all set. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0