1 Message

Saturday, May 14th, 2022 3:51 AM


Orange line in my backyard, damaged?

Hi, the orange line in my backyard was never completely buried, and now I think it's been damaged by the lawn service.  

Official Employee


594 Messages

1 year ago

Hello, @user_3711c8! Thanks for reaching out on our forums page to let us know about this situation. We'd be happy to help report and fix this. Could you please send our team a private message with your full name and full address? Our team can most definitely take a further look.


To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it. 

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