Visitor
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1 Message
Orange cables for 8+ months
We’ve had temp orange coax cables running across multiple driveways for over 8 months now. Our internet keeps getting intermittently dropped from cable damage. Who do I need to contact to get this resolved?
XfinityAlfonso
Official Employee
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2.3K Messages
18 hours ago
Hello user_eg790q thank you so much for reaching out here via our Xfinity Forums regarding this cabling and service issue! We would love to help in resolving this once and for all so that orange line is no longer laying over the neighborhood driveways.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
You can also use our direct messaging link here once signed in: https://forums.xfinity.com/direct-messaging
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