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Kay2801.
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Tuesday, April 8th, 2025 5:19 PM

Orange Cable Line Still not buried

It’s been about 8-9 months now and my orange cable line still has not been buried. It’s so hard to get in contact with anyone. I’m tired of this getting pushed off and I’m about to find a new network soon if this doesn’t get done soon.

Question

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Updated 

12 days ago

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XfinityOrlandoM

Official Employee

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1.9K Messages

12 days ago

@Kay2801.

 

Thanks for reaching out to us we do apologize for any inconvenience on the cable line not being buried. Let's get this resolved for you, please send me a direct message including your first and last name to get started.

 

Here's the detailed steps to direct message us:

    • Click "Sign In" if necessary
    • Click the "New message" (pencil and paper) icon
    • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
    • Type your message in the text area near the bottom of the window
    • Press Enter to send your message

 

                                                                                                                                       

 

 

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