naziakhanzada's profile

New Poster


2 Messages

Wed, Jan 6, 2021 10:00 AM

Orange Cable Line Destroyed - Need it Replaced Urgently

The orange line that runs from the street to my house is physically broken (@oranglecable)


My utilities are already marked via the digsafe request


Can I please get someone to run a new line from the street to my house? This is really urgent as it effects my ability to work 


After chatting with support, I am not really sure they have scheduled the drop...


Official Employee


326 Messages

5 m ago

Hello, @naziakhanzada, I will be more than happy to take the right steps to help with the outside cable. Please click on my name and use the send message option to send your name and service address. We need to look at your account to get this issue fixed. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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