GRice14's profile

New Poster

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1 Message

Thu, Feb 18, 2021 5:00 AM

Orange cable in my yard

How can I get someone to come bury our drop line? It’s been 5 months! Thanks

Responses

ComcastJodie

Official Employee

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105 Messages

2 m ago

@GRice14 Hey there! Thanks for the post. We can help look into getting a team out there to take a look at the line. Please click on my profile and select "send a message." We'll be here to help. 

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Again

Expert

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25.4K Messages

2 m ago


@ComcastJodie wrote:

@GRice14 Hey there! Thanks for the post. We can help look into getting a team out there to take a look at the line. Please click on my profile and select "send a message." We'll be here to help. 


Also, if you live in an area where the ground freezes Comcast will not bury a line until the ground has thawed.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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