@GRice14 Hey there! Thanks for the post. We can help look into getting a team out there to take a look at the line. Please click on my profile and select "send a message." We'll be here to help.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
@GRice14 Hey there! Thanks for the post. We can help look into getting a team out there to take a look at the line. Please click on my profile and select "send a message." We'll be here to help.
Also, if you live in an area where the ground freezes Comcast will not bury a line until the ground has thawed.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
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ComcastJodie
Official Employee
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105 Messages
2 m ago
@GRice14 Hey there! Thanks for the post. We can help look into getting a team out there to take a look at the line. Please click on my profile and select "send a message." We'll be here to help.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Again
Expert
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25.4K Messages
2 m ago
Also, if you live in an area where the ground freezes Comcast will not bury a line until the ground has thawed.
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