Mbdv2's profile

New Poster


2 Messages

Mon, Dec 28, 2020 7:00 PM

Open Ticket number?

I was given a ticket number after working with a tech via chat and I cannot find a way to check the status of my issue. I’m still experiencing my issue weeks later



Official Employee


248 Messages

4 m ago


Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

I am an Official Comcast Employee.
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