New Poster
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3 Messages
Open coaxial cable box
The coaxial cable box outside of my condo has a loose door and bangs very noisily every night in the wind. It looks like a fastener or clip has broken off of the latch. Can someone come and look at this? It is on the outside of the building, so no need to come inside my house.
XfinityJosephA
Official Employee
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1.7K Messages
2 years ago
Hello, @ryanworkman73 we can create the correct work order for you. We just need to start by capturing some account details and your contact information. So, we need to work in a Direct Message. When you have a moment please use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support."
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