Only house with an outage in the neighborhood?

There was a thunderstorm that cut off my internet. It seemed to affect some areas far away from my home and only my house in my neighborhood (when I checked the outage map). I can't connect to an agent due to said outage, yet I may have an individual issue only here in my proximity that needs attention to.

If possible, I would like an agent to see the problem or a technician to come check it out.