Visitor
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3 Messages
Only getting 20 mbps of advertised 100 mbps upload speed
Hello. My service was recently upgraded to 100 mbps however I am still only getting 20 mbps, which was my previous max upload speed. I have a Netgear CM600 cable modem which I believe is end of life. Is that preventing me from getting 100 mbps upload?
Accepted Solution
XfinityThomasA
Official Employee
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1.6K Messages
2 months ago
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BruceW
Gold Problem Solver
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25.9K Messages
2 months ago
The current Next Gen list at https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024-07-18_Full-List-of-Compatible-Devices.pdf adds the Arris S34. The list is found at the "All Compatible Devices" link near the bottom of https://www.xfinity.com/support/devices. Also see https://www.reddit.com/r/Comcast_Xfinity/wiki/knowledgebase/next-generation-internet/ for additional requirements for the new upload speeds.
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user_53ea1c
Visitor
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3 Messages
2 months ago
@BruceW @XfinityThomasA Thank you. If i were to rent the xFi Gateway, it looks like that would let me get my full upload speed and give me unlimited data, correct? Can I use the xFi Gateway in bridge mode to my router and still be eligible for unlimited data?
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user_53ea1c
Visitor
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3 Messages
2 months ago
I went with xFi complete and I was able to successfully run it in bridge mode to get my full upload speed while using my own router. Thank you!
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