Ongoing Weekday Outages Are Disruptive and Unacceptable

I’m really disappointed with Xfinity's recurring service outages. For the second time in the past two weeks, my internet has been down all day on a Thursday—from morning until evening—forcing me to cancel important meetings and work from a coffee shop.
This is not acceptable, especially for customers who rely on a stable connection to work remotely. Service upgrades or maintenance should be scheduled during off-hours or over the weekend—not during peak weekday hours—and customers should be notified well in advance.

I hope Xfinity takes this seriously and makes improvements to how and when they conduct maintenance. Reliable service and timely communication are the bare minimum.