Visitor
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3 Messages
One Account for Two Addresses
I am a current user of xfinity, and I just added another order for my second home under the same e-mail address and account.
Please, tell me if the second installment will be possibly activated without losing my current connection.
It is my understanding that I will make the second place activate on Dec 8th.
If I have to do something to keep those two places connected, please let me know before I start activate the second place.
Thank you.
Yoonah
XfinityDilary
Official Employee
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1.9K Messages
3 years ago
Hello, @user_ce626f! Thanks for posting on our Community Forums for assistance with your second account activation. Thanks for choosing us as your service provider for it. We appreciate your continued business. To answer your question, you can definitely request a service for two different addresses. However, we will assign different accounts for each location. The great news is, you can absolutely manage both accounts online or through our Xfinity My Account App with the same ID. All you need to do is link both accounts once the new address is activated. If you need further assistance with the process, let us know. We can help at any time.
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