Visitor
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1 Message
On Demand Will Not Play Back Recorded Show
I recorded a movie about a month ago and started watching it. I put it on pause and now it will not allow me to start it again.
Visitor
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1 Message
I recorded a movie about a month ago and started watching it. I put it on pause and now it will not allow me to start it again.
XfinityCarolyn
Official Employee
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240 Messages
3 hours ago
@user_t5ev7a Thanks for reaching out to us about your DVR recording issue. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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