1 Message
On demand purchase
I am attempting to make a purchase and My account is current. Yet, I am receiving a message stating my account needs help.
1 Message
I am attempting to make a purchase and My account is current. Yet, I am receiving a message stating my account needs help.
XfinityAdrienne
Official Employee
•
748 Messages
1 year ago
Hey there, @user_d3qe0f! I am sorry to hear you are having troubles with purchasing content. Is there any error message or code that displays when you attempt to complete the purchase?
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