Visitor
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1 Message
Old cable removal
I terminated my comcast service 2 years ago and there are now exposed cable in my backyard that I want you to remove. When can you do that?
Visitor
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1 Message
I terminated my comcast service 2 years ago and there are now exposed cable in my backyard that I want you to remove. When can you do that?
XfinityJon
Official Employee
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938 Messages
13 hours ago
Good afternoon user_qatpn1. I would be more than happy to assist you with getting this taken care of.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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