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Saturday, August 29th, 2026 1:29 AM

Offline

This 4th time this week my wifi when offline why? 

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Official Employee

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1.4K Messages

4 hours ago

I am so sorry your Wi-Fi has dropped four times this week! I know how incredibly disruptive that is to your routine @user_k3snf0. Have you had a chance to check to see if there is an active service interruption in the Xfinity App? It would automatically be displayed at the top, or you can also check on the status by clicking on https://www.xfinity.com/support/status.

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