Hello @user_n7tzl0, thank you for taking the time to leave a post. Sorry to hear you're having trouble with your internet connection, that can be really frustrating. You mentioned that you've already made a payment, but your services are still not working. Just to clarify, was the payment for a past due balance? If so, was the full past due amount paid?
XfinityMarshante
Official Employee
•
729 Messages
1 month ago
Hello @user_n7tzl0, thank you for taking the time to leave a post. Sorry to hear you're having trouble with your internet connection, that can be really frustrating. You mentioned that you've already made a payment, but your services are still not working. Just to clarify, was the payment for a past due balance? If so, was the full past due amount paid?
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