Skip to main content
user_qyhhla
1st Topic

Visitor

 • 

3 Messages

Monday, November 24th, 2025 8:34 PM

Object on comcast line

Hi ,

I was told by delmarva power and now verizon states that the lines near home belong to comcast. 

Request to please send a technician to remove object from power line.

[Edited: "Personal Information"] and [Edited: "Personal Information"]

Question

 • 

Updated 

1 hour ago

 • Edited

9

1

0

Oldest First
Selected Oldest First
XfinitySeth

Official Employee

 • 

647 Messages

4 hours ago

Hello user_qyhhla 🙌 Thank you for being part of our community today! We always want to make sure that our lines are not obstructed or causing obstructions of any kind, so we infinitely appreciate you getting this reported to us, and rest assured we have processes we can get started to address the line asap 👍

To get started, please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

3

0

user_qyhhla

Visitor

 • 

3 Messages

Not a comcast customer. Was told by verizon to contact your company because it is your line

Like

Reply

1 hour ago

0

user_qyhhla

Visitor

 • 

3 Messages

[Edited: "Personal Information"]  @ [Edited: "Personal Information"]

(edited)

Like

Reply

1 hour ago

0

XfinityMarshante

Official Employee

 • 

699 Messages

Hello @user_qyhhla, thank you for reporting the line. Although you are not a Comcast customer, so that we can gather more information and the exact location, this would need to be discussed in the DM. If you could send our team a direct message with your name, we'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

1 hour ago

0

forum icon

New to the Community?

Start Here